Truemed Outage History
Truemed is up right nowPingoru has recorded 22 incidents for Truemed: 14 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 6 | 8 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 507 (0%) |
Incidents, newest first
Major July 24, 2026 API outage 56m API
Started Jul 24, 2026, 11:07 AM UTC· resolved Jul 24, 2026, 12:04 PM UTC
- investigating Jul 24, 2026, 11:07 AM UTC
API cannot be accessed at the moment. This incident was created by an automated monitoring service.
- resolved Jul 24, 2026, 12:04 PM UTC
API is now operational! This update was created by an automated monitoring service.
- resolved Jul 29, 2026, 06:12 PM UTC
This incident has been resolved. The root cause was an outage with one of our providers ([further details here).](https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-west-2::event/MULTIPLE%5FSERVICES/AWS%5FMULTIPLE%5FSERVICES%5FOPERATIONAL%5FISSUE/AWS%5FMULTIPLE%5FSERVICES%5FOPERATIONAL%5FISSUE%5F83A36%5F24C89B493A6)
Major July 24, 2026 Frontend outage 1h 3m
Started Jul 24, 2026, 11:02 AM UTC· resolved Jul 24, 2026, 12:05 PM UTC
- investigating Jul 24, 2026, 11:02 AM UTC
Frontend cannot be accessed at the moment. This incident was created by an automated monitoring service.
- resolved Jul 24, 2026, 12:05 PM UTC
Frontend is now operational! This update was created by an automated monitoring service.
Major March 26, 2026 Website outage 5m
Started Mar 26, 2026, 08:59 PM UTC· resolved Mar 26, 2026, 09:04 PM UTC
- investigating Mar 26, 2026, 08:59 PM UTC
Website cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Mar 26, 2026, 09:04 PM UTC
Website is now operational! This update was created by an automated monitoring service..
Major June 10, 2025 Degraded Performance Due to Service Provider Outage 9h 18m
Started Jun 10, 2025, 02:51 PM UTC· resolved Jun 11, 2025, 12:10 AM UTC
- monitoring Jun 10, 2025, 02:51 PM UTC
We're currently experiencing intermittent survey failures due to a partial outage of our cloud service provider ([Heroku status page](https://status.heroku.com/)) - Heroku incident [2822.](https://status.heroku.com/incidents/2822).
- resolved Jun 11, 2025, 12:10 AM UTC
We are no longer experiencing intermittent survey failures. Our cloud service provider has resolved the issue and restored full connectivity..
Minor February 19, 2025 Incident impacting checkouts 9m
Started Feb 19, 2025, 07:13 PM UTC· resolved Feb 19, 2025, 07:22 PM UTC
- identified Feb 19, 2025, 07:13 PM UTC
We have identified an issue with new checkouts and a mitigation is being deployed..
- resolved Feb 19, 2025, 07:22 PM UTC
This incident has been resolved and all systems are operational..