TrueLayer incident

Delayed Settlement for EUR Payments

Minor Resolved View vendor source →
Started
Apr 14, 2026, 09:55 PM UTC
Resolved
Apr 14, 2026, 09:55 PM UTC
Duration
Detected by Pingoru
Apr 14, 2026, 09:55 PM UTC

Affected components

From 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇷 TRYEFRP2AAATo 🇪🇺🇪🇪 LHVBEE22XXXTo 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE22To 🇪🇺🇫🇷 TRYEFRP2XXXTo 🇪🇺🇮🇪 TRYEIE22From 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇪🇺🇫🇷 TRYEFRP2AAAFrom 🇪🇺🇫🇮 TRYEFIH2XXX

Update timeline

  1. identified Apr 14, 2026, 09:35 PM UTC

    Status: Identified EUR payments are experiencing degraded performance, with settlement delays. We are investigating with our banking partner. Impact start time: 14/04/2026, 21:03 UTC Client actions: None Affected components To 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) To 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) To 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance) From 🇪🇺🇪🇪 LHVBEE22XXX (Degraded performance) From 🇪🇺🇫🇮 TRYEFIH2XXX (Degraded performance) From 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) To 🇪🇺🇮🇪 TRYEIE22 (Degraded performance) From 🇪🇺🇫🇷 TRYEFRP2XXX (Degraded performance) To 🇪🇺🇫🇷 TRYEFRP2AAA (Degraded performance)

  2. resolved Apr 14, 2026, 09:55 PM UTC

    Status: Resolved We experienced a degraded performance on our Payments products. You may have experienced delays in EUR Payment settlement. The service has recovered and payments are settling in a timely manner. Impact start time: 14/04/2026, 21:03 UTC Impact end time: 14/04/2026, 21:49 UTC Client actions: None Affected components From 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) From 🇪🇺🇫🇮 TRYEFIH2XXX (Operational) From 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) To 🇪🇺🇮🇪 TRYEIE22 (Operational) To 🇪🇺🇪🇪 LHVBEE22XXX (Operational) From 🇪🇺🇫🇷 TRYEFRP2AAA (Operational) From 🇪🇺🇪🇪 LHVBEE22XXX (Operational) To 🇪🇺🇫🇷 TRYEFRP2XXX (Operational) To 🇪🇺🇫🇮 TRYEFIH2XXX (Operational)

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