TrueCommerce incident

Issue: TrueCommerce Foundry Intermittent Access

Notice Resolved View vendor source →

TrueCommerce experienced a notice incident on August 22, 2025 affecting Transaction Manager, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 08:08 PM UTC
Resolved
Aug 22, 2025, 11:31 PM UTC
Duration
3h 22m
Detected by Pingoru
Aug 22, 2025, 08:08 PM UTC

Affected components

Transaction Manager

Update timeline

  1. investigating Aug 22, 2025, 08:08 PM UTC

    We are currently experiencing an intermittent issue with access to Foundry applications after login. Users may experience delay loading pages or receive an error message. The TrueCommerce technology team is currently investigating

  2. monitoring Aug 22, 2025, 08:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 22, 2025, 11:31 PM UTC

    This incident has been resolved.