TrueCommerce incident

B2B Gateway outage

Critical Resolved View vendor source →

TrueCommerce experienced a critical incident on April 28, 2023 affecting TrueCommerce B2B Trading Network and TrueCommerce B2B Warehouse Support Site and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 06:07 PM UTC
Resolved
Apr 28, 2023, 06:33 PM UTC
Duration
26m
Detected by Pingoru
Apr 28, 2023, 06:07 PM UTC

Affected components

TrueCommerce B2B Trading NetworkTrueCommerce B2B Warehouse Support SiteTrueCommerce B2B Integrator

Update timeline

  1. investigating Apr 28, 2023, 06:07 PM UTC

    We are currently investigating an out with the B2B Gateway platform and network.

  2. investigating Apr 28, 2023, 06:14 PM UTC

    We are currently investigating an outage with the B2B Gateway platform and network.

  3. monitoring Apr 28, 2023, 06:22 PM UTC

    Environment is currently coming back online and we're monitoring.

  4. monitoring Apr 28, 2023, 06:33 PM UTC

    All B2B networks and applications are functional at this time. We will continue to monitor traffic.

  5. resolved Apr 28, 2023, 06:33 PM UTC

    This incident has been resolved.