TrueCommerce incident

B2BGateway Transaction Latency

Minor Resolved View vendor source →

TrueCommerce experienced a minor incident on July 23, 2023 affecting TrueCommerce B2B Warehouse Support Site and TrueCommerce B2B Integrator, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2023, 12:24 AM UTC
Resolved
Jul 23, 2023, 01:10 AM UTC
Duration
46m
Detected by Pingoru
Jul 23, 2023, 12:24 AM UTC

Affected components

TrueCommerce B2B Warehouse Support SiteTrueCommerce B2B Integrator

Update timeline

  1. investigating Jul 23, 2023, 12:24 AM UTC

    We are currently experiencing transaction latency for the B2BGateway network. Transactions are delayed in being sent and received. The team is actively reviewing the issue.

  2. resolved Jul 23, 2023, 01:10 AM UTC

    The issue is resolved and network processing has returned back to normal.