TrueCommerce incident

ecUtopia Portal Currently Offline

Major Resolved View vendor source →

TrueCommerce experienced a major incident on July 25, 2023 affecting TrueCommerce Home, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2023, 05:54 PM UTC
Resolved
Jul 25, 2023, 06:24 PM UTC
Duration
29m
Detected by Pingoru
Jul 25, 2023, 05:54 PM UTC

Affected components

TrueCommerce Home

Update timeline

  1. investigating Jul 25, 2023, 05:54 PM UTC

    ecUtopia portal is currently offline and we are investigating the outage.

  2. monitoring Jul 25, 2023, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 25, 2023, 06:24 PM UTC

    This incident has been resolved.