TrueCommerce incident

Intermittent access to Transaction Manager

Minor Resolved View vendor source →

TrueCommerce experienced a minor incident on July 26, 2023 affecting Transaction Manager, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2023, 07:28 PM UTC
Resolved
Jul 26, 2023, 07:45 PM UTC
Duration
16m
Detected by Pingoru
Jul 26, 2023, 07:28 PM UTC

Affected components

Transaction Manager

Update timeline

  1. investigating Jul 26, 2023, 07:28 PM UTC

    We are currently investigating an issue for some customers whom cannot access Transaction Manager after logging into Foundry.

  2. monitoring Jul 26, 2023, 07:36 PM UTC

    This issue was identified and resolution has been applied. We're currently monitoring the resolution.

  3. resolved Jul 26, 2023, 07:45 PM UTC

    This incident has been resolved.