TrueCommerce incident

TrueCommerce Foundry - degraded performance upon login

Minor Resolved View vendor source →

TrueCommerce experienced a minor incident on August 23, 2023 affecting Transaction Manager and Pack & Ship and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 06:12 PM UTC
Resolved
Aug 23, 2023, 06:39 PM UTC
Duration
26m
Detected by Pingoru
Aug 23, 2023, 06:12 PM UTC

Affected components

Transaction ManagerPack & ShipData HubPulse

Update timeline

  1. investigating Aug 23, 2023, 06:12 PM UTC

    We are currently investigating an issue with degraded performance on login to Foundry. The team is actively reviewing.

  2. monitoring Aug 23, 2023, 06:30 PM UTC

    A fix has been implemented and the team is monitoring.

  3. resolved Aug 23, 2023, 06:39 PM UTC

    The incident has been resolved.