TrueCommerce incident

Foundry Login Page - load time

Minor Resolved View vendor source →

TrueCommerce experienced a minor incident on May 23, 2024 affecting Transaction Manager, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 02:38 PM UTC
Resolved
May 23, 2024, 03:39 PM UTC
Duration
1h
Detected by Pingoru
May 23, 2024, 02:38 PM UTC

Affected components

Transaction Manager

Update timeline

  1. identified May 23, 2024, 02:38 PM UTC

    The Foundry page is taking a longer time to load due to accessing the image of the day. The page will load but will take longer than normal. The team is actively reviewing.

  2. monitoring May 23, 2024, 03:12 PM UTC

    The Foundry login page is now loading as expected. The image is not loading at this time.

  3. resolved May 23, 2024, 03:39 PM UTC

    This incident has been resolved.