TrueCommerce experienced a notice incident on October 4, 2024 affecting Transaction Manager, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction Manager
Update timeline
- investigating Oct 04, 2024, 01:45 PM UTC
We are currently investigating an issue with the Account Management Portal loading. This does not impact using Transaction Manager or other TrueCommerce Foundry products. The team is actively investigating.
- investigating Oct 04, 2024, 02:58 PM UTC
We are continuing to investigate the issue and work on a resolution.
- monitoring Oct 04, 2024, 03:27 PM UTC
A fix has been implemented and the team is monitoring.
- resolved Oct 04, 2024, 05:43 PM UTC
This incident has been resolved.