TrueCommerce incident

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Critical Resolved View vendor source →

TrueCommerce experienced a critical incident on November 14, 2024 affecting Transaction Manager, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 01:44 PM UTC
Resolved
Nov 14, 2024, 03:13 PM UTC
Duration
1h 29m
Detected by Pingoru
Nov 14, 2024, 01:44 PM UTC

Affected components

Transaction Manager

Update timeline

  1. investigating Nov 14, 2024, 01:44 PM UTC

    We are currently experiencing an issue logging into Foundry. The team is actively reviewing.

  2. investigating Nov 14, 2024, 02:35 PM UTC

    The team continues to investigate the issue.

  3. monitoring Nov 14, 2024, 02:47 PM UTC

    A fix has been implemented and the team is monitoring.

  4. resolved Nov 14, 2024, 03:13 PM UTC

    This incident has been resolved.