Truckstop experienced a minor incident on June 10, 2025 affecting Loadboard and Mobile, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
LoadboardMobile
Update timeline
- investigating Jun 10, 2025, 02:10 PM UTC
Due to a vendor outage, we are currently unable to update customer accounts including new users, purchasing new services, or suspending/cancelling accounts. We are working with the vendor to resolve as quickly as possible. Customer log-in or usage of the load board is not impacted by this outage.
- investigating Jun 10, 2025, 07:57 PM UTC
We are aware that this issue has escalated so that some customers may receive an Error 50 message when attempting to login to our products. We are continuing to work with the vendor to resolve the issue as quickly as possible.
- resolved Jun 12, 2025, 12:58 PM UTC
This incident has been resolved.