TriSearch incident

Issues with loading triConvey

Critical Resolved View vendor source →

TriSearch experienced a critical incident on November 17, 2025 affecting General Use, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 12:53 AM UTC
Resolved
Nov 17, 2025, 01:41 AM UTC
Duration
48m
Detected by Pingoru
Nov 17, 2025, 12:53 AM UTC

Affected components

General Use

Update timeline

  1. investigating Nov 17, 2025, 12:53 AM UTC

    We are currently investigating an issue with triConvey not loading and appearing in offline mode.

  2. resolved Nov 17, 2025, 01:41 AM UTC

    A fix has been deployed, resolving the issue. Some slowness with opening files may persist, but should quickly settle to normal performance. Thank you for your patience while we worked to resolve the issue.