Trimble Viewpoint incident
Azure Virtual Desktop Login Issue - VFC Customers
Trimble Viewpoint experienced a major incident on July 9, 2025 affecting Viewpoint for Cloud, lasting 4d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2025, 10:02 PM UTC
We're currently experiencing a service interruption affecting Azure Virtual Desktop connections in our VFC Hosted environment. Some users may encounter a black screen or a remote resource error upon login. Our team is engaged with Microsoft to rapidly diagnose and resolve this issue. Thank you for your patience and understanding. Subscribe for real-time updates at https://status.viewpoint.com/
- identified Jul 10, 2025, 08:20 PM UTC
The issue has been identified and a fix is being tested and will be implemented soon.
- monitoring Jul 11, 2025, 02:21 PM UTC
A fix has been implemented and we are monitoring the results. Thank you for the continued patience.
- resolved Jul 14, 2025, 08:35 PM UTC
This incident has been resolved. Please notify support if you are still experiencing this issue.