Trimble Viewpoint incident

Service Alert: Jobpac Related Content Issue

Minor Resolved View vendor source →

Trimble Viewpoint experienced a minor incident on October 7, 2025 affecting Jobpac Connect, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 10:02 PM UTC
Resolved
Oct 08, 2025, 04:13 AM UTC
Duration
6h 10m
Detected by Pingoru
Oct 07, 2025, 10:02 PM UTC

Affected components

Jobpac Connect

Update timeline

  1. investigating Oct 07, 2025, 10:02 PM UTC

    Dear Jobpac Connect Customers, We have received reports of an issue with the related content functionality in Jobpac. Our team is actively investigating the problem and has engaged our partners at Microsoft to assist with the resolution. We will provide more updates as soon as they are available. Thank you for your patience and understanding as we work to resolve this issue. Best regards, The Jobpac Connect Team

  2. monitoring Oct 07, 2025, 11:38 PM UTC

    Dear Jobpac Connect Customers, We are pleased to confirm that the issue with the related content functionality has now been successfully resolved. Our team will continue to monitor the system to ensure this functionality works as expected. Thank you for your patience and understanding while our team worked to address this issue. Best regards, The Jobpac Connect Team

  3. resolved Oct 08, 2025, 04:13 AM UTC

    Dear Jobpac Connect Customers, We are pleased to confirm that the issue you reported has now been successfully resolved. Thank you for your patience and understanding while our team worked to address this issue. Best regards, The Jobpac Connect Team