Trimble MAPS experienced a minor incident on July 19, 2023 affecting Trip Management, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Trip Management
Update timeline
- investigating Jul 19, 2023, 04:09 PM UTC
Some customers are experiencing increased latency on the Trip Management Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- identified Jul 19, 2023, 04:58 PM UTC
Engineers have identified an issue and are working to deploy a fix. If you require immediate assistance, please contact our Support Team.
- resolved Jul 19, 2023, 05:25 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.