Trimble MAPS experienced a minor incident on October 5, 2023 affecting PC*MILER Web Services and PC*MILER Web, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesPC*MILER Web
Update timeline
- investigating Oct 05, 2023, 06:15 PM UTC
Starting at 12:15 PM ET - some customers are experiencing increased latency on the Routing API Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- monitoring Oct 05, 2023, 07:32 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Oct 05, 2023, 07:55 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.