Trimble MAPS experienced a minor incident on November 2, 2023 affecting PC*MILER Web Services and PC*MILER Web, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 02, 2023, 05:35 PM UTC
Some customers are experiencing increased latency on the Trimble Maps Web Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- identified Nov 02, 2023, 06:20 PM UTC
Engineers have identified an issue and are working to deploy a fix. If you require immediate assistance, please contact our Support Team.
- monitoring Nov 02, 2023, 06:22 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Nov 02, 2023, 06:39 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.