Trimble MAPS experienced a minor incident on January 4, 2024 affecting Trip Management, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 04, 2024, 06:05 PM UTC
Some customers are experiencing increased latency on the Trip Management Services. Due to this latency you may not receive a trip status or gps update. We are actively investigating the issue and apologize for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- identified Jan 04, 2024, 06:33 PM UTC
Engineers have identified an issue and are working to deploy a fix. If you require immediate assistance, please contact our Support Team.
- monitoring Jan 04, 2024, 06:41 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Jan 04, 2024, 07:04 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.