Trimble MAPS incident

Active Traffic Service Unavailable - Europe

Major Resolved View vendor source →

Trimble MAPS experienced a major incident on May 2, 2024 affecting CoPilot Traffic, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 10:20 AM UTC
Resolved
May 02, 2024, 12:19 PM UTC
Duration
1h 59m
Detected by Pingoru
May 02, 2024, 10:20 AM UTC

Affected components

CoPilot Traffic

Update timeline

  1. investigating May 02, 2024, 10:20 AM UTC

    European customers are currently experiencing an outage on the Active Traffic Service. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.

  2. monitoring May 02, 2024, 11:52 AM UTC

    Our engineers have identified a issue and applied a fix - initial indications are that the Traffic Service has been restored. Monitoring is now in progress to assure full operational stability has been restored.

  3. investigating May 02, 2024, 12:18 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 02, 2024, 12:19 PM UTC

    Full Traffic service has been restored and a period of stability observed. The incident has been resolved.