Trimble MAPS experienced a minor incident on May 6, 2024 affecting PC*MILER Web Services and PC*MILER Web, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesPC*MILER Web
Update timeline
- investigating May 06, 2024, 03:28 PM UTC
Some customers are experiencing increased latency on the Routing Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- monitoring May 06, 2024, 03:38 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved May 06, 2024, 03:50 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.