Trimble MAPS incident

Increased Latency on the Single Search Geocoding Services

Minor Resolved View vendor source →

Trimble MAPS experienced a minor incident on May 31, 2024 affecting PC*MILER Web Services and Content Tools and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 12:39 PM UTC
Resolved
May 31, 2024, 01:41 PM UTC
Duration
1h 1m
Detected by Pingoru
May 31, 2024, 12:39 PM UTC

Affected components

PC*MILER Web ServicesContent ToolsPC*MILER Web

Update timeline

  1. investigating May 31, 2024, 12:39 PM UTC

    Some customers are experiencing increased latency on the Single Search Geocoding Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.

  2. monitoring May 31, 2024, 01:32 PM UTC

    A fix has been deployed. Services are now being monitored to confirm a return to normal operation.

  3. resolved May 31, 2024, 01:41 PM UTC

    Full service has been restored and a period of stability observed. The incident has been resolved.