Trimble MAPS experienced a minor incident on August 29, 2024 affecting PC*MILER Web Services and Content Tools and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesContent ToolsPC*MILER Web
Update timeline
- investigating Aug 29, 2024, 05:30 PM UTC
Some customers are experiencing increased latency on the API Services using Custom Data. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- monitoring Aug 29, 2024, 06:12 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Aug 29, 2024, 06:20 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.