Trimble MAPS experienced a minor incident on September 11, 2024 affecting PC*MILER Web Services, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web Services
Update timeline
- investigating Sep 11, 2024, 06:53 PM UTC
Some customers are experiencing increased latency on the Single Search Batch Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- investigating Sep 11, 2024, 07:50 PM UTC
We are continuing to investigate the issue.
- monitoring Sep 11, 2024, 07:51 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Sep 11, 2024, 07:53 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.