Trimble MAPS experienced a minor incident on September 13, 2024 affecting PC*MILER Web Services, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web Services
Update timeline
- investigating Sep 13, 2024, 06:30 PM UTC
Some customers are experiencing increased latency on the Web Services API. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- monitoring Sep 13, 2024, 07:22 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Sep 13, 2024, 07:34 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.