Trimble MAPS experienced a minor incident on April 11, 2025 affecting PC*MILER Web Services and PC*MILER Web, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesPC*MILER Web
Update timeline
- investigating Apr 11, 2025, 06:18 PM UTC
Some customers are experiencing increased latency on the Geocoding and Routing Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- monitoring Apr 11, 2025, 06:54 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Apr 11, 2025, 06:59 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.