Trimble MAPS experienced a minor incident on April 17, 2025 affecting PC*MILER Web Services and Trimble MAPS (formerly ALK Maps) and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesTrimble MAPS (formerly ALK Maps)PC*MILER Web
Update timeline
- investigating Apr 17, 2025, 01:10 PM UTC
Some customers are experiencing increased latency on the Mapping Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- resolved Apr 17, 2025, 02:25 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.