Trimble MAPS experienced a minor incident on May 2, 2025 affecting PC*MILER Web Services and PC*MILER Web, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesPC*MILER Web
Update timeline
- investigating May 02, 2025, 12:19 PM UTC
Some customers are experiencing increased latency on the Routing Services. There was a brief period of latency at 1:32AM EST and then again at 6:55AM-7:40AM EST. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- resolved May 02, 2025, 12:45 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.