Tribepad Outage History

We are currently experiencing capacity issues with our Zen Database. Only some users may be facing issues as a result. Our development team is investigating this as a top priority and is working to resolve the issue as quickly as possible. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

Our development team has identified the root cause of the Zen Database capacity issues and confirmed that stability is now recovering. Only some users may have been affected by this issue. Our team continues to monitor the situation closely to ensure stability is fully restored. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

We are currently experiencing an issue with our database connection. This is currently being investigated. You may find that some users are experiencing errors and unable to access the platform.

We have received multiple reports that some users are unable to access the Customer Portal to view their support tickets. Our team is currently investigating this issue with HubSpot, and we will provide an update as soon as more information becomes available. In the meantime, if you need to contact our Support team, you can submit a request using the following form: Support Form: https://share.hsforms.com/1QYFG_c6sRiSgUAk488_1BQ3xswx Thank you for your patience and understanding while we work to resolve this issue.

We are aware of a problem with candidates unable to select any interview slots. Our team are aware of this and looking into the problem. We will provide updates as soon as we know more

Our team have identified the problem and changes are currently being made. The changes are being tested before it is goes through a live deployment

Some users may find they are unable to log into the platform this morning. Our development team are looking further into this at the moment. As soon as we have any further information on this we will update you

We have identified a problem within Job Requsitions where the page is not loading for users under the Jobs List View. The team are currently investigating the matter in order to resolve this

The team have identified the problem and a change is being made. This change is running through their end to end testing cycle before we push this through a live deployment

We have been informed by our third-party integration provider, Trust ID. That they are currenlty exerpiencing intermitted outages with their platform. They have advised that this may result in an inability to send and receive checks or slow speeds. Trust ID’s development team are investigating this issue on their side. Sorry for the inconvenience this will cause.

Our team is aware of intermittent slowness affecting certain areas of the platform. This issue is currently under active investigation, and we are working to resolve it as quickly as possible. We appreciate your patience and understanding.