Tribepad incident

We are experiencing an issue with our database connections

Major Resolved View vendor source →

Tribepad experienced a major incident on August 12, 2026 affecting Tribepad Pro Talent Acquisition Platform (Rochdale DC), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 09:20 AM UTC
Resolved
Aug 12, 2026, 10:31 AM UTC
Duration
1h 10m
Detected by Pingoru
Aug 12, 2026, 09:20 AM UTC

Affected components

Tribepad Pro Talent Acquisition Platform (Rochdale DC)

Update timeline

  1. investigating Aug 12, 2026, 09:20 AM UTC

    We are currently experiencing an issue with our database connection. This is currently being investigated. You may find that some users are experiencing errors and unable to access the platform.

  2. monitoring Aug 12, 2026, 09:40 AM UTC

    The team have identified the cause, and the connection now looks to be stabilising. We will continue to monitor this, but users should now be able to resume services. Please be aware that services may still be slightly slower than normal whilst the connection resumes to capacity.

  3. resolved Aug 12, 2026, 10:31 AM UTC

    Services are now fully resumed and the team will be making changes in the background to ensure that this does not happen in the future. Thanks for your patience