Tribepad incident

Integration issue with Trust ID

Major Resolved View vendor source →

Tribepad experienced a major incident on March 31, 2026 affecting Tribepad Pro Talent Acquisition Platform (Rochdale DC) and Tribepad Pro Talent Acquisition Platform (Sheffield DC), lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 10:47 AM UTC
Resolved
Mar 31, 2026, 01:51 PM UTC
Duration
3h 4m
Detected by Pingoru
Mar 31, 2026, 10:47 AM UTC

Affected components

Tribepad Pro Talent Acquisition Platform (Rochdale DC)Tribepad Pro Talent Acquisition Platform (Sheffield DC)

Update timeline

  1. investigating Mar 31, 2026, 10:47 AM UTC

    We have been informed by our third-party integration provider, Trust ID. That they are currenlty exerpiencing intermitted outages with their platform. They have advised that this may result in an inability to send and receive checks or slow speeds. Trust ID’s development team are investigating this issue on their side. Sorry for the inconvenience this will cause.

  2. resolved Mar 31, 2026, 01:51 PM UTC

    Thank you for your patience. For all customer whom use Trust ID/Tribepad checks. We have had an update from Trust ID/Tribepad check that this issue has now been resolved on their side. And the system should now be working.