Tresorit had 4 outages in the last 2 years totaling 17h 37m of downtime — averaging 0.2 incidents per month.
There were 4 Tresorit outages since October 9, 2025 totaling 17h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
Due to a 3rd party misconfiguration, the feature is partially not available.
The issue has been identified, the engineering is working on it.
This incident has been resolved.
tresorit.com is unavailable, engineering team is investigating. Web client and native apps are not affected.
This incident has been resolved.
Starting at approximately 16:00 UTC, we experienced availability issues on our website (tresorit.com) and content preview service. Our cloud provider is working on the mitigation.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently experiencing an issue affecting parts of our website, our web interface and the signup flow. We identified the issue that is connected to our upstream cloud provider and the fix is being implemented at their side.
We have fixed the web interface issue, it should be operational now.
Our upstream cloud provider has mitigated the issue: our website, our web interface, and the signup flow should be fully operational again. We’re monitoring system behaviour to confirm full recovery.
This incident has been resolved.