Tresorit incident

tresorit.com website is down

Critical Resolved View vendor source →

Tresorit experienced a critical incident on December 17, 2025 affecting Website & payments, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 07:45 PM UTC
Resolved
Dec 17, 2025, 09:00 PM UTC
Duration
1h 14m
Detected by Pingoru
Dec 17, 2025, 07:45 PM UTC

Affected components

Website & payments

Update timeline

  1. investigating Dec 17, 2025, 07:45 PM UTC

    tresorit.com is unavailable, engineering team is investigating. Web client and native apps are not affected.

  2. resolved Dec 17, 2025, 09:00 PM UTC

    This incident has been resolved.