Tresorit Outage History
Tresorit is up right nowPingoru has recorded 31 incidents for Tresorit: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 13 of 720 (2%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 512 (0%) |
Incidents, newest first
Minor April 1, 2026 eSign issues 13h 3m Desktop applications, Mobile applications, Web client
Started Apr 01, 2026, 10:00 PM UTC· resolved Apr 02, 2026, 11:03 AM UTC
- investigating Apr 02, 2026, 07:41 AM UTC
Due to a 3rd party misconfiguration, the feature is partially not available.
- identified Apr 02, 2026, 07:43 AM UTC
The issue has been identified, the engineering is working on it.
- resolved Apr 02, 2026, 11:03 AM UTC
This incident has been resolved.
Critical December 17, 2025 tresorit.com website is down 1h 14m Website & payments
Started Dec 17, 2025, 07:45 PM UTC· resolved Dec 17, 2025, 09:00 PM UTC
- investigating Dec 17, 2025, 07:45 PM UTC
tresorit.com is unavailable, engineering team is investigating. Web client and native apps are not affected.
- resolved Dec 17, 2025, 09:00 PM UTC
This incident has been resolved.
Critical October 29, 2025 Website connectivity issues 3h 20m Web client, Link-based sharing, Website & payments
Started Oct 29, 2025, 04:00 PM UTC· resolved Oct 29, 2025, 07:20 PM UTC
- identified Oct 29, 2025, 05:38 PM UTC
Starting at approximately 16:00 UTC, we experienced availability issues on our website (tresorit.com) and content preview service. Our cloud provider is working on the mitigation.
- identified Oct 29, 2025, 05:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 29, 2025, 07:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2025, 07:20 PM UTC
This incident has been resolved.
Minor October 9, 2025 Partial outage affecting the web interface and the signups 4h 40m Web client, Website & payments
Started Oct 09, 2025, 11:34 AM UTC· resolved Oct 09, 2025, 04:15 PM UTC
- identified Oct 09, 2025, 11:34 AM UTC
We’re currently experiencing an issue affecting parts of our website, our web interface and the signup flow. We identified the issue that is connected to our upstream cloud provider and the fix is being implemented at their side.
- identified Oct 09, 2025, 11:37 AM UTC
We have fixed the web interface issue, it should be operational now.
- identified Oct 09, 2025, 05:03 PM UTC
Our upstream cloud provider has mitigated the issue: our website, our web interface, and the signup flow should be fully operational again. We’re monitoring system behaviour to confirm full recovery.
- resolved Oct 09, 2025, 05:45 PM UTC
This incident has been resolved.
Major April 1, 2025 Tresorit is facing connectivity issues 2h 9m Desktop applications, Mobile applications, Web client
Started Apr 01, 2025, 10:09 AM UTC· resolved Apr 01, 2025, 12:19 PM UTC
- investigating Apr 01, 2025, 10:09 AM UTC
We are currently investigating this issue.
- monitoring Apr 01, 2025, 10:23 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 01, 2025, 10:23 AM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 01, 2025, 10:32 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 01, 2025, 12:19 PM UTC
This incident has been resolved.