Tremendous experienced a major incident on June 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 19, 2025, 09:48 PM UTC
Type: Incident Duration: 17 hours and 25 minutes Affected Components: Reward redemptions Jun 20, 15:13:42 GMT+0 - Resolved - Our provider \*\*Runa\*\* has traced the problem to Cloudflare mistakenly flagging some redemption links. Most customers can redeem normally, but a subset may still encounter errors. For real-time visibility into which gift-card brands are currently redeemable and future updates, please check . Jun 19, 21:48:32 GMT+0 - Identified - **Impact:** Some gift-card redemptions processed through our upstream provider **Runa** are currently failing. **Status:** We’re working closely with Runa and monitoring their recovery efforts. We’ll post another update as soon as redemptions are fully restored.