Tremendous incident

Brief outage placing and approving orders via API

Major Resolved View vendor source →

Tremendous experienced a major incident on July 24, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 07:12 PM UTC
Resolved
Jul 24, 2024, 07:12 PM UTC
Duration
—
Detected by Pingoru
Jul 24, 2024, 07:12 PM UTC

Update timeline

  1. resolved Jul 24, 2024, 07:12 PM UTC

    Type: Incident Duration: 5 minutes Affected Components: API Jul 24, 19:18:00 GMT+0 - Resolved - This incident has been resolved. Jul 24, 19:12:00 GMT+0 - Identified - Today at around 3:13pm ET there was a problem with a database change we deployed that caused a number of actions to start failing across the site. The following actions failed during this time: * Placing new orders * Approving orders * Redemptions This problem lasted for about five minutes from 3:12:30 pm to 3:18:22 pm ET. Failed redemptions retry automatically and recipients should have received their payout by now. **However, you will have to retry newly placed orders as well as order approvals via the API.**