Tremendous experienced a major incident on August 7, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 07, 2024, 07:39 PM UTC
Type: Incident Duration: 14 minutes Affected Components: API, Marketing site Aug 7, 19:39:22 GMT+0 - Identified - Due to issues with [Vercel](https://www.vercel-status.com/) (our upstream hosting provider), the marketing site on [tremendous.com](http://tremendous.com) is down. The application - dashboard, reward redemptions, and all other product functionality - continues to be functional. Aug 7, 19:41:33 GMT+0 - Identified - Apparently our status page also has a dependency on Vercel, so [status.tremendous.com](http://status.tremendous.com) is also non-functional. In the meanwhile, we're redirecting all requests to [www.tremendous.com](http://www.tremendous.com) to [app.tremendous.com](http://app.tremendous.com) so users are able to log in. Aug 7, 19:51:17 GMT+0 - Monitoring - We had a brief API outage related to the same issue (from 3:39pm EST to 3:49pm EST), but it's been resolved.. Aug 7, 19:53:16 GMT+0 - Resolved - This incident has been resolved- Vercel has deployed a fix and is monitoring.