Tremendous incident

Gift card delays for US gift cards (e.g. Target, Walmart)

Minor Resolved View vendor source →

Tremendous experienced a minor incident on April 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2025, 09:20 PM UTC
Resolved
Apr 13, 2025, 09:20 PM UTC
Duration
—
Detected by Pingoru
Apr 13, 2025, 09:20 PM UTC

Update timeline

  1. resolved Apr 13, 2025, 09:20 PM UTC

    Type: Incident Duration: 5 hours and 14 minutes Affected Components: Reward redemptions Apr 14, 00:07:32 GMT+0 - Monitoring - The upstream vendor outage has ended, and we are monitoring things as they resolve to normal. Apr 13, 21:20:50 GMT+0 - Identified - Our primary provider for US-based gift cards is experiencing a production outage. We're monitoring the situation and hope to have reward redemptions reinstated shortly. Apr 14, 02:34:25 GMT+0 - Resolved - This incident has been resolved.