TrekkSoft incident

Booking calendar not availabe

Minor Resolved View vendor source →

TrekkSoft experienced a minor incident on August 6, 2019 affecting TrekkSoft Backoffice and TrekkSoft Website Builder, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2019, 06:38 PM UTC
Resolved
Aug 06, 2019, 06:42 PM UTC
Duration
3m
Detected by Pingoru
Aug 06, 2019, 06:38 PM UTC

Affected components

TrekkSoft BackofficeTrekkSoft Website Builder

Update timeline

  1. identified Aug 06, 2019, 06:38 PM UTC

    Dear users, We are experiencing issues with the booking calendar for accounts that have an apostrophe character in their account name. We are currently rolling back the changes that have caused this. Our sincere apologies for the inconvenience caused. The TrekkSoft Product Team

  2. resolved Aug 06, 2019, 06:42 PM UTC

    Dear users, The changes have been rolled back and the booking calendar behaviour is back to normal. Once again, we apologise for the inconvenience caused. The TrekkSoft Product Team