TrekkSoft incident

Widget not working

Minor Resolved View vendor source →

TrekkSoft experienced a minor incident on September 4, 2019 affecting TrekkSoft Backoffice, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2019, 09:05 AM UTC
Resolved
Sep 04, 2019, 09:13 AM UTC
Duration
8m
Detected by Pingoru
Sep 04, 2019, 09:05 AM UTC

Affected components

TrekkSoft Backoffice

Update timeline

  1. identified Sep 04, 2019, 09:05 AM UTC

    Dear users, For some accounts we are experiencing some issues with our booking widget and are already finishing reverting the changes that caused this problem. Apologies for the inconvenience, The TrekkSoft Product Team

  2. resolved Sep 04, 2019, 09:13 AM UTC

    Dear users, The changes have been reverted and the widgets on the affected accounts are fully functional again. Once again, apologies for the inconvenience, The TrekkSoft Product Team