TrekkSoft experienced a notice incident on December 10, 2019 affecting TrekkSoft Backoffice, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 10, 2019, 04:23 PM UTC
We are currently experiencing an issue affecting our chat tool. This means that temporarily, messages you send to us via the chat tool might not work. We already informed our service partner Hubspot and they are working on solving this issue as quickly as possible. Further details you find here: https://status.hubspot.com/ In the meantime feel free to send us an email to [email protected] We are sorry for the inconvenience and will inform you as soon as this issue is fully solved.
- identified Dec 10, 2019, 05:33 PM UTC
This incident has now been resolved. We thank you kindly for your patience.
- resolved Dec 10, 2019, 05:33 PM UTC
This incident has now been resolved. We thank you kindly for your patience.