Transcend incident

Consent SYNC API

Notice Resolved View vendor source →

Transcend experienced a notice incident on November 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 02:30 AM UTC
Resolved
Nov 19, 2025, 01:30 AM UTC
Duration
—
Detected by Pingoru
Nov 19, 2025, 02:30 AM UTC

Update timeline

  1. resolved Nov 19, 2025, 02:30 AM UTC

    Our Consent backend sync API experienced a major outage for approximately 1 hour between 8:23PM EST TO 9:24PM EST. During this time, calls to update the user's preferences from client side airgap.js script would have failed with a 500 error status code. At this time the issue has resolved.