Transcend incident

Consent Backend /Sync Routes

Minor Resolved View vendor source →

Transcend experienced a minor incident on August 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 11:53 PM UTC
Resolved
Aug 17, 2026, 08:30 PM UTC
Duration
—
Detected by Pingoru
Aug 17, 2026, 11:53 PM UTC

Update timeline

  1. resolved Aug 17, 2026, 11:53 PM UTC

    The GET and POST /sync routes in the Consent Backend experienced a temporary performance degradation beginning at approximately 16:30 EST, resulting in elevated response times and increased 5xx error responses. A fix was implemented in the caching layer, which resolved the issue at approximately 17:00 EST.