Transact incident

Transaction System SaaS - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on August 19, 2026, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 10:00 PM UTC
Resolved
Aug 24, 2026, 09:41 PM UTC
Duration
4d 23h
Detected by Pingoru
Aug 19, 2026, 10:00 PM UTC

Update timeline

  1. monitoring Aug 19, 2026, 10:00 PM UTC

    Maintenance tasks: Illumia Cloud Services has advised that they will be performing maintenance to the TS SaaS Jasper Reports system. Expected impact: During the maintenance window there will be a brief interruption to reporting access while the server is restarted. There is NO IMPACT expected to transaction processing, administrative access, or batch imports/exports. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.