Transact incident

Transaction System SaaS - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on August 18, 2026, lasting 2d 9h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 07:00 AM UTC
Resolved
Aug 20, 2026, 04:06 PM UTC
Duration
2d 9h
Detected by Pingoru
Aug 18, 2026, 07:00 AM UTC

Update timeline

  1. monitoring Aug 18, 2026, 07:00 AM UTC

    Maintenance tasks: Routine patching will occur during our standing maintenance window Expected impact: The SaaS application will be unavailable for approximately 10 minutes while servers are updated. Users may see a timeout during this time. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.