Transact incident

Mobile Ordering - Software Release and Scheduled Maintenance

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2d ago. The vendor's full update timeline is below.

Started
Aug 06, 2026, 09:00 AM UTC
Resolved
Ongoing
Duration
● 1d 20h
Detected by Pingoru
Aug 06, 2026, 09:00 AM UTC

Update timeline

  1. monitoring Aug 06, 2026, 09:00 AM UTC

    Maintenance tasks: Illumia will perform scheduled maintenance on the Mobile Ordering environment to deploy the Mobile Ordering 2026.4 Release. This release includes support for subcategory-based discounts from Cloud POS in Mobile Ordering. Administrators can view subcategory discount configurations, set in Cloud POS BackOffice, directly within the Mobile Ordering Dashboard under Admin > Tenders. The new Subcat Disc. tab displays the discount label, discount rate, and associated menu sections in a read-only view, and only appears for tenders that have subcategory discounts configured. Note : Any existing subcategory discounts linked to existing tenders will begin functioning in Mobile Ordering after a data sync. No configuration changes are required on your part; the discounts will activate automatically once the sync completes. Please be sure to read the Release Notes to learn more. Expected impact: While there is no expected downtime nor impact on clients during this update, Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 3.