Transact experienced a minor incident on April 30, 2026, lasting 7d 19h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 30, 2026, 08:30 AM UTC
Maintenance tasks: Illumia will perform scheduled maintenance on the Mobile Ordering environment. Expected impact: During this maintenance window, there may be an intermittent impact on Just Walk Out locations for menu sync. All other aspects of Mobile Ordering are expected to function normally. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 3.