Transact incident

Transaction System SaaS - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on May 6, 2026, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 10:00 PM UTC
Resolved
May 08, 2026, 11:14 AM UTC
Duration
1d 13h
Detected by Pingoru
May 06, 2026, 10:00 PM UTC

Update timeline

  1. monitoring May 06, 2026, 10:00 PM UTC

    Maintenance tasks: Transact Cloud Services will be performing routine Jasper Reporting Services maintenance. Expected impact: The Jasper Reporting application will be unavailable for approximately 60 minutes or less while servers are updated. Users may see a timeout during this period. There is No expected impact to transaction processing during this time. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.