Transact incident

NetMenu - Upgrade Notification - Correction

Minor Resolved View vendor source →

Transact experienced a minor incident on August 7, 2026, lasting 5d 14h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 04:00 AM UTC
Resolved
Aug 12, 2026, 06:58 PM UTC
Duration
5d 14h
Detected by Pingoru
Aug 07, 2026, 04:00 AM UTC

Update timeline

  1. monitoring Aug 10, 2026, 08:00 AM UTC

    Maintenance tasks: Illumia will be upgrading NetMenu CBORD Hosted (SaaS) to Release v26.04.0100 in the following environments: NetMenu Canada 4 Staging from 1:00 AM to 6:00 AM your local time. Release notes for this release can be accessed from the CBORD Hub by selecting Support > Support Help Center > Release Notes & User Guides . US: https://hub.cbord.com Canada: https://ca.hub.cbord.com Australia: https://au.hub.cbord.com Expected impact: The system will be unavailable during the upgrade installation. We apologize for any inconvenience.