Transact is currently experiencing a minor incident, which began 3d ago. The vendor's full update timeline is below.
Update timeline
- monitoring Aug 02, 2026, 05:00 AM UTC
Maintenance tasks: We'll be applying a system patch to portions of the infrastructure which supports the Illumia Payments environment. Expected impact: We do expect there to be a period of downtime during this maintenance. We expect it to be about 30 minutes in duration within the first three hours of the maintenance window. In the unlikely event that problems are encountered, periods of slowness or downtime could be more extensive and occur at any time within the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.